Privacy Policy

Last updated: December 2025

1. Data Controller

Tone ("we", "us", "our") is provided by [YOUR COMPANY/ENTITY NAME] ("the Data Controller").

⚠️ TODO: Replace with your actual legal entity information:

• Company/Entity Name (if registered business) OR Your Name (if sole proprietor)
• Business Registration Number (if applicable)
• Physical Address (required for GDPR compliance if serving EU users)
• Data Protection Officer contact (if required by jurisdiction)

2. Information We Collect

Tone collects the following information:

• Slack User Data: User ID, display name, timezone, team ID
• Preferences: Tone analysis settings, auto-analysis preferences, strictness level
• Message Analysis Data: Tone analysis results, improvement statistics (aggregated data only, NOT message content)
• Usage Data: Number of tone checks, subscription tier, quota usage

3. How We Use Your Information

We use your information to:

• Analyze message tone and provide improvement suggestions
• Track your communication improvement statistics
• Manage subscriptions and usage quotas
• Improve our service

4. Data Storage

Your data is stored securely in our database. We use industry-standard security measures to protect your information.

Important: We do NOT store your actual message content. We only store aggregated statistics (e.g., "user had 5 tone issues this week").

5. Data Sharing

We do not sell or share your personal data with third parties. Team statistics only show aggregated, anonymized metrics.

6. Message Content

We do NOT store your message content. Messages are analyzed in real-time and only aggregated statistics are stored. Your actual messages are never saved to our database.

Your Rights

You have the right to:

• Access your data
• Delete your data (contact support)
• Opt out of auto-analysis
• Revoke authorization to send messages as you

7. Data Retention

We retain your aggregated statistics while you use Tone. You can request deletion at any time by contacting support.

8. Third-Party Services

We use the following third-party services that may process your data:

• Slack: For app functionality and user authentication
• LLM Providers (Gemini/Claude): For tone analysis (messages are sent for analysis but not stored by us)
• Stripe: For payment processing (if you subscribe)
• Database Hosting (Supabase/PostgreSQL): For data storage

These services have their own privacy policies. We recommend reviewing them.

9. Contact

For privacy questions, contact: privacy@tone.app

⚠️ IMPORTANT: This email must be real and monitored! Users and regulators may contact you at this address.

10. Changes to This Policy

We may update this policy. Changes will be posted here with an updated date.