Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By using Tone ("the Service"), you agree to these Terms of Service. If you disagree, please do not use the service.

2. Service Provider

Tone ("we", "us", "our") is an AI-powered communication coach service that operates as a Slack bot. Tone is provided by [YOUR COMPANY/ENTITY NAME] ("the Provider").

⚠️ TODO: Replace with your actual legal entity information:

• Company/Entity Name (if registered business) OR Your Name (if sole proprietor)
• Business Registration Number (if applicable, e.g., Gewerbe in Germany, LLC in US)
• Physical Address (required for some jurisdictions, e.g., EU GDPR)
• Tax ID/VAT Number (if applicable)

3. Description of Service

Tone analyzes your message tone and provides suggestions to improve workplace communication.

4. User Responsibilities

You agree to:

• Use Tone for its intended purpose
• Not abuse or attempt to harm the service
• Provide accurate information
• Comply with Slack's Terms of Service
• Use Tone suggestions responsibly and at your own discretion

5. Service Disclaimer

Tone provides suggestions only. Tone analysis and suggestions are AI-generated and may not always be accurate or appropriate for your specific context. You are responsible for reviewing and approving all messages before sending.

6. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We are not liable for service interruptions.

7. Subscription and Billing

Free tier is available with limited usage. Paid subscriptions are billed monthly. You can cancel at any time. Refunds are handled on a case-by-case basis.

8. Limitation of Liability

Tone is provided "as is." We are not liable for any consequences resulting from use of Tone's suggestions or analysis. You are solely responsible for the messages you send.

9. Intellectual Property

All content and features are property of [YOUR COMPANY/ENTITY NAME] ("the Provider"). You may not copy, modify, or distribute Tone's content, features, or intellectual property without permission.

10. Termination

We reserve the right to terminate accounts that violate these terms or abuse the service.

11. Changes to Terms

We may update these terms. Continued use constitutes acceptance of changes.

12. Contact

For questions: support@tone.app

⚠️ IMPORTANT: This email must be real and monitored! Users will contact you at this address.

For questions: support@tone.app